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Sales Representative, Baltimore, MD, Washington, DC, Central PA, or Richmond, VA

Job function and title: Sales Representative

Department:   Sales

Supervised by:  Divisional or Regional Sales Manager

Location:   Baltimore, MD, Washington, DC, Central PA, or Richmond, VA

Direct Supervision of: None

Job Summary: Perform outside sales to businesses in assigned territory or assigned industry category.  Make "cold calls" to potential customers, present entire product line, negotiate prices and sell company products.


Job Responsibilities/Duties:

Make regular sales calls on current customer accounts in businesses such as Hospitals, Educational Institutions, Catering companies, Sports Venues, Hotels, and Restaurants.

Ensure that a specified period of time each week is allocated to contact and make "cold calls" to potential customers and are included in the weekly sales reports.

Make every effort to satisfy all product needs of the customer; present upgraded product lines, whenever possible, to enhance customer satisfaction level.

Introduce new products and sell breadth of company's line to all customers to meet defined profit targets.

Develop a consultative relationship with the client to be a resource for their strategic needs.

Provide product quotes to customers as needed.

Attend sales meetings, product shows, industry expositions and other business events as assigned or authorized by Sales and Marketing Manager

Maintain professionalism, diplomacy, and tact to portray the company in a positive manner.
Perform any other duties defined by management.

Skills/ Experience

  • Associates Degree, Bachelor's Degree preferred.
  • At least 4 years of successful sales experience.
  • Effective time management, organization, and multi-tasking skills.
  • Very strong communication skills:  Must be able to demonstrate sourcing, presenting, negotiating, and closing skills in front of individuals or groups. 
  • Must be able to work well under pressure
  • Proficient in the utilization of computers and competently operate numerous type of software programs required in the function of the position, including Microsoft Word, Excel, and Outlook.

Language Skills

Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, contract documents, and procedure manuals and convey this information to other employees and prospective customers.  Ability to read and comprehend instructions and memos.  Ability to write instructions and memos. 

Reasoning Ability

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.  Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists, using independent judgment and discretion.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   Must be able to understand budgets, customer volume estimates and schedules.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Must be able to stoop, kneel, crouch, or crawl.
  2. Periodically lift and/or move up to 50 pounds.
  3. Stand, walk, use hands to finger, handle or feel, reach with hands and arms, talk or hear, and sit.
  4. Possess normal vision with or without correction and able to distinguish color.
  5. Possess sufficient speech, writing and communication skills necessary to effectively carry out other job functions and responsibilities.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Must be able to work in all elements such as:  heat, cold, rain and snow.
  2. Occasionally exposed to moving mechanical parts; fumes and airborne particles.
  3. Periods of time driving to and from prospect sales calls
  4. Routine visits to customer locations

Job Performance Standards

  • A. Meet sales goals and objectives
  • B. Meet the defined gross profit goals
  • C. Complete required paperwork in the defined time frame
  • D. Meet defined goals for new customer development
  • E. Expand current customer base to defined levels

Archives: 2019


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