Customers are "Very Satisfied" According to Independent Study
ACME CUSTOMERS ARE "VERY SATISFIED" ACCORDING TO INDEPENDENT SURVEY
Savage, MD
Acme Paper & Supply Co., retained the services of Prince Market Research, an independent
firm based in Nashville, Tennessee, to survey customers about their experience with Acme. The
results of the survey were well above average and very gratifying for the company.
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91% are "very satisfied" or "satisfied" with their relationship with Acme.
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93% are "very satisfied" or "satisfied" with the value they receive from Acme.
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92% felt it was "very easy" or "easy" to do business with Acme.
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92% of customers are "very likely" or "likely" to recommend Acme to others.
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85% of respondents said they were "very satisfied" with Acme's response to their emergency
orders.
An official with Prince Market Research noted that when compared to similar surveys in
comparable companies, Acme's scores are above the highest.
"This survey confirms Acme's desire that providing our customers with quality products and
service fosters a strong partnership," said Ron Attman, Acme vice president. "We will continue
to strive to meet our customers' needs and as always look forward to their feedback."
About Acme Paper & Supply Co., Inc.
Acme Paper, founded in 1946, is one of the largest distributors of janitorial supplies,
disposable goods, food service and industrial equipment, and retail and custom packaging in the
Mid-Atlantic region. The company has warehouses and distribution centers in Savage, Md. , and
Richmond, Va.
Press Contacts
Julie Harman
Marketing Communications Manager
Acme Paper & Supply Co., Inc.
(800) 462-5812
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